TLScontact is dedicated to delivering the best customer service, on behalf of UK Visas and Immigration. Find out more.

UK Visas and Immigration is responsible for decisions made about who can enter the UK and who can stay there. If your application to come to the UK is straightforward (if a decision can be made without asking you for more information, for instance) it will be decided within UK Visas and Immigration’s processing times. Find out more about their Customer Service Standards.