Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues.
EUR 80.00
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PREMIUM LOUNGE
Upgrade to experience the ultimate in convenience, comfort, and support for your application in a dedicated space with fewer queues.
Upgrading to our Premium Lounge gives you the space and comfort to submit your visa application in an exclusive environment without queues, and at a safe distance from other applicants.
You’ll enjoy privacy and a selection of complimentary refreshments while receiving one-to-one assistance and support from one of our experienced agents. Upgrade to Premium Lounge today to experience the ultimate in comfort and peace of mind.
Payment: Online / Onsite
EXPRESS COURIER RETURN
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.
EUR 30.00
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EXPRESS COURIER RETURN
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.
If you’d prefer not to travel back to the Visa Application Centre to collect your passport when your application has been considered, choose Express Courier return for the ultimate in social distancing. As soon as your passport can be returned to you we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it.
If you have previously purchased this service and need to change the courier delivery address you provided at the time of submitting your application at our centre, address changes are permitted in certain circumstances**. Please log into your account for further details on how to request a change of return address and pay for this service.
*In certain locations this is limited to within the country in which you applied.
**Fees apply for delivery address changes requested after the submission of your application. Requests for a change of delivery address may be rejected if documents are already in transit.
Payment: Online / Onsite
PRIME TIME APPOINTMENT
Can’t come to our visa centre during business hours?
EUR 110.00
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PRIME TIME APPOINTMENT
Can’t come to our visa centre during business hours?
Too busy to come to our Visa Application Centre during opening hours?
Choose a Prime Time Appointment and come outside of normal business hours: we will stay open for you.
Payment: Online / Onsite
Upgrade your application experience
Assisted Service
Want help scanning and uploading your documents?
Want to make sure that your documents have been scanned and uploaded correctly? No time to do this yourself? Get our staff to do this for you when you come to our Visa Application Centre for your appointment.
Payment: Online / Onsite
EUR 34.80
Assisted Service Settlement
Your Sponsor needs help uploading documents for Settlement visa?
You want to ensure that your sponsor documents are scanned and uploaded correctly?
No time to do this yourself?
For an additional fee, documents can be sent by you, your sponsor, agent or representative, by post to the SCANNING HUB in the UK, along with the Payment Confirmation, Document Checklist and Declaration. If you purchase this standard service, documents will be scanned in 5 UK working days from receipt of the documents at the scanning hub in the UK. Click here to read more.
Payment: Online / Via bank transfer
EUR 111.22
Assisted Service Settlement Priority (London Hub only)
Your Sponsor needs help uploading documents for Settlement visa within 24h?
You want to ensure that your sponsor documents are scanned and uploaded correctly?
No time to do this yourself?
For an additional fee, documents can be sent by you, your sponsor, agent or representative, by post to the SCANNING HUB in the UK, along with the Payment Confirmation, Document Checklist and Declaration.
If you purchase this priority scanning service, documents will be scanned within 24 hours from receipt at the scanning hub in the UK.
Please note – this Added Value Service is not included in the Settlement Priority Visa service package and it is not mandatory to purchase this service with the Settlement Priority Visa service. Click here to read more.
Payment: Online / Via bank transfer
EUR 147.95
Flexi Appointment
Don’t worry about delays and travelling during busy times when booking your appointment – choose flexi and arrive when it suits you.
Even travelling locally right now can be unpredictable and stressful. Make life easier by booking a flexi appointment. You can arrive at the Visa Application Centre at any time during opening hours on the day of your appointment, so you can travel at less busy times when it’s safer and more convenient for you.
Payment: Online / Onsite
EUR 110.00
Keep My Passport
Enjoy the peace of mind of keeping your passport with you while you’re waiting for a visa decision.
There are many situations where you might need your passport while you’re waiting for your visa application to be processed. You may need to travel elsewhere or need it for ID purposes, or you may just prefer to keep it with you.
By choosing ‘Keep My Passport’, your access to your passport will not be impacted by any potential travel restrictions, and you have the security and reassurance of knowing that you have your passport with you if you need it. If you combine it with Express Courier Return, you will not need to return to our Visa Application Centre a second time, reducing the number of trips you need to make.
Please note that this service cannot be combined with any Priority service type.
Payment: Online / Onsite
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KEEP MY PASSPORT
Enjoy the peace of mind of keeping your passport with you while you’re waiting for a visa decision.
There are many situations where you might need your passport while you’re waiting for your visa application to be processed. You may need to travel elsewhere or need it for ID purposes, or you may just prefer to keep it with you.
By choosing ‘Keep My Passport’, your access to your passport will not be impacted by any potential travel restrictions, and you have the security and reassurance of knowing that you have your passport with you if you need it. If you combine it with Express Courier Return, you will not need to return to our Visa Application Centre a second time, reducing the number of trips you need to make.
Please note that this service cannot be combined with any Priority service type.
EUR 80.00
Priority Visa Service (Non Settlement)
Get your application decision within 5 working days.
Payment: Online
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PRIORITY VISA SERVICE (NON SETTLEMENT)
You can pay for a Priority Visa service for your visit, work or study application (‘non settlement’). This will put your application at the front of the queue at every stage of the decision-making process. The cost of this service is in addition to your visa application fee and is non-refundable if the visa application is refused, or in exceptional cases, if it takes longer to process. Using the Priority Visa service does not guarantee that your application will be successful. All visa applicants must meet the requirements of the UK Immigration Rules.
How long does a Priority Visa application take?
UKVI aims to make a decision on your Priority Visa application, and contact you to let you know that your passport is ready to be collected within 5 working days from when you submit your biometric information.
However, every application is unique, and if your application is not straightforward, it may not be possible to meet this timescale. If this is the case, your application will still be put at the front of the queue at every stage of the decision-making process, and UKVI will aim to process your application within global customer service standards. Your application may not be straightforward if you have:
• Been refused a visa for the UK, and / or;
• Been refused leave to enter the UK, and / or;
• Been deported, removed, or otherwise required to leave the UK, and / or;
• Overstayed a period of leave in the UK, and / or;
• Had leave to remain in the UK curtailed by the Home Office, and / or;
• Been refused leave to remain in the UK by the Home Office, and / or;
• Been refused a visa for Australia, Canada, New Zealand, the United States of America, or the Schengen countries, and / or;
• You have been interviewed, detained, or prosecuted by the police for any offence in the UK or elsewhere, and / or;
• You have an unspent criminal conviction in any country, and / or;
• You have committed a criminal offence in any country.
If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI may be unable to process your application within the 5-day timescale.
Who can use this service?
All customers may apply for the Priority Visa service apart from applicants who are applying for visas to visit other Commonwealth countries, British Overseas Territories, and Crown Dependencies (the Channel Islands and the Isle of Man), ECAA and EEA applications.
If you are applying for an EEA family permit or an EUSS family permit you will get a decision as soon as possible after attending your appointment at the visa application centre.
Priority Visa Service (Settlement)
Get your application decision within 30 working days.
Payment: Online
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PRIORITY VISA SERVICE (SETTLEMENT)
You can pay for a Priority Visa service which puts your family migration / settlement application at the front of the queue at every stage of the decision-making process. The cost of this service is in addition to your visa application fee and is non-refundable if the visa application is refused, or in exceptional cases, takes longer to process. Using the Priority Visa service does not imply or guarantee that your application will be successful. All visa applicants must meet the requirements of the UK.
How long does a Priority Visa (family migration / settlement) application take?
UKVI aims to make a decision on your Priority Visa (family migration / settlement) application, and contact you to let you know that your passport is ready to be collected within 30 working days from when you submit your biometric information.
However, every application is unique, and if your application is not straightforward, it may not be possible to meet this timescale.
If this is the case, your application will still be put at the front of the queue at every stage of the decision-making process, and UKVI will aim to process your application within global customer service standards. Your application may not be straightforward if you have:
• Been refused a visa for the UK, and / or;
• Been refused leave to enter the UK, and / or;
• Been deported, removed, or otherwise required to leave the UK, and / or;
• Overstayed a period of leave in the UK, and / or;
• Had leave to remain in the UK curtailed by the Home Office, and / or;
• Been refused leave to remain in the UK by the Home Office, and / or;
• Been refused a visa for Australia, Canada, New Zealand, the United States of America, or the Schengen countries, and / or;
• You have been interviewed, detained, or prosecuted by the police for any offence in the UK or elsewhere, and / or;
• You have an unspent criminal conviction in any country, and / or;
• You have committed a criminal offence in any country.
If you fall into one of these categories, you may not want to use the Priority Visa service, as UKVI may be unable to process your application within the 30-day timescale.
Who can use this service?
All customers applying to live permanently (‘settle’) in the UK under family migration routes, and where a full settlement visa fee is payable. ECAA and EEA applications are not eligible for this service.
Important: Please note that you should not purchase this service in conjunction with the Priority Visa Service (non settlement), you must choose one OR the other according to your visa type.
Super Priority Visa
Only available on Tuesdays and Wednesdays
Get your application decision by end of the next working day. Specific time slots apply.
Payment: Online
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SUPER PRIORITY VISA
The Super Priority Visa service is the fastest way to secure a visa decision. This service will give eligible customers a decision iby end of the next working day from their appointment at the Visa Application Centre. Applications submitted on the last working day of the week or the last working day immediately before a public holiday will be available for collection the next working day. The Super Priority Visa service is optional and has a fee in addition to the visa fee.
If you are a national of the country in which you are applying, or are lawfully resident in that country, you can use the Super Priority Visa service for types of visa provided in the table below.
If you are applying for any other visa type or for a visa to visit a Commonwealth country, a British Overseas Territory or a Crown Dependency (the Channel Islands and the Isle of Man), you should not use the Super Priority Visa service.
Using the Super Priority Visa service does not imply or guarantee in any way that your visa application will be successful. All applications must meet the requirements of the relevant UK Immigration Rules. Your application may not be straightforward if any of the following apply to you:
• You have been refused a visa for the UK;
• You have been refused leave to enter the UK;
• You have been deported, removed, or otherwise required to leave the UK;
• You have overstayed a period of leave in the UK;
• You have had leave to remain in the UK curtailed by the Home Office;
• You have been refused leave to remain in the UK by the Home Office;
• You have been refused a visa for Australia, Canada, New Zealand, the United States of America, or the Schengen countries;
• You have been interviewed, detained, or prosecuted by the police for any offence in the UK or elsewhere;
• You have an unspent criminal conviction in any country;
• You have committed a criminal offence in any country.
If one of these applies to you then you may not want to use the Super Priority Visa service, as UKVI may be unable to process your application. You will not be offered a refund of the Super Priority Visa fee if one of these applies to you and you choose to use this service.
If you choose to use the Super Priority Visa service and UKVI is unable to process your application by end of the next working day, UKVI will contact you to inform you and to advise you when you can expect a decision.
Customers applying in categories for which a Biometric Residence Permit (BRP) will be generated should be aware that if their application is successful, their BRP will be produced and available for collection in the UK in accordance with the advice on the BRP collection letter that they will receive from UKVI. You must collect the BRP either before the vignette sticker in your passport expires or within ten days of arriving in the UK, whichever is later. Please note that your BRP may not be ready for collection on the first day that you arrive in the UK.
Please note that this service is not compatible with the “Keep My Passport” service, which means customers only need to submit their passport once a decision has been reached.
Country
City
Details of the categories where we offer SPV service:
Appointment times of SPV service:
France
Paris
• Tourist and short stay visit visas; • Points Based System Tier 2 and Tier 5 applicants with authority to be living in France; • Point Based System Tier 5 (Youth Mobility Scheme); • Points Based System Tier 5 (Temporary worker – Creative and Sporting) if currently in France for a similar purpose to the activity proposed to be undertaken in the UK; • Student Visas.
08:30 - 10:30
Jordan
Amman
• Tourist and short stay visit visas
08:30 - 09:30
Kazakhstan
Almaty
Nur-Sultan
Citizens of Kazakhstan applying in one of the following immigration categories are eligible to use this service: • Tourist and short stay visas; • Points Based System (Tier 1, Tier 2 or Tier 5) work visa; • Points Based System (Student Visas); • Transit visa.
Customers who do not hold a Kazakh passport may only apply in one of the following visa categories: • A visit visa for a business purposes with a validity of six months; • A visit visa for any other purpose with a validity of six months or 2 years; • Points Based System (Tier 2 or Tier 5) work visa; • Points Based System (Student Visas) ; • Transit visa.
Almaty: 09:00 - 10:00
Nur-Sultan: 09:00 - 10:00
Nigeria
Abuja Lagos Ikeja Victoria Island
SPV applicants are to select any of the dedicated SPV appointment time slots which are 08:15, 09:15, 10:15, 11:15, 12:15, 13:15 and 14:15. Please produce the proof of payment for the SPV service and your appointment confirmation for ease of access.
Eligible categories are :
• Tourists and Short stay visit visas; • Tier 1 points based systems visas; • Tier 2 points based systems visas; • Student Visas points based systems visas; • Tier 5 points based systems visas.
08:15, 09:15, 10:15, 11:15, 12:15, 13:15 and 14:15
South Africa
Johannesburg Pretoria
• Tourist and short stay visit visas; • Points Based System visas.
Monday-Thursday
08:30 - 09:30
Turkey
Ankara Istanbul Izmir
• Tourist and short stay visit visas for those with authority to live in Turkey; • Points Based System Tier 2 applicants with authority to live in Turkey; • Points Based System Tier 5 applicants with authority to live in Turkey.
Ankara: 08:30 - 10:00
Istanbul: 08:30 - 10:30
Izmir: 08:30 - 10:00
Express Courier Return (International)
Avoid unnecessary travel, save time, and avoid the crowds by having your passport returned to you by courier.
If you’d prefer not to travel back to the Visa Application Centre to collect your passport when your application has been considered, choose Express Courier return for the ultimate in social distancing. As soon as your passport can be returned to you we’ll send it directly to the address of your choice* using a trusted and secure courier service, so you don’t need to travel to collect it.
*In certain locations this is limited to within the country in which you applied.
Payment: Online / Onsite
EUR 75.00
Travel Services
Global Rescue Membership
TLScontact is a Global Rescue Safe Travel Partner
Global Rescue provides the ultimate in reassurance for travellers in an uncertain world.
Payment: Online
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Global Rescue Membership
TLScontact is a Global Rescue Safe Travel Partner
TLScontact is committed to supporting your travel experience, from when you first apply for your visa right through to your safe return home. That’s why we are a Global Rescue Safe Travel Partner.
Global Rescue is a leader in the travel services industry, providing medical and security advisory and evacuation services to travellers around the world. With operations centres staffed 24/7/365 by experienced personnel, you’ll always speak to an expert on the first call to help you get the care you need.
